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They look and function great! Love the space, the latch lock, the mounting/security as well as the protection in case of a fall. Absolutely everything I needed.
I just wanted to let you know that my panniers, lid racks and mounts arrived today. All are in good condition, but I really wanted to congratulate your person who wraps each piece and puts it in a box. I live out of town and shop a lot online. Postal service, UPS and FedEx seem to destroy most packaging. Items roll around inside, shift their weight when lifted or fall out of the damaged boxes. Not so with my Jesse order; the box is the right size, the parts are packed with bubble wrap and cushion wrap and everything securely taped as needed both inside and out. This service was the best I've seen. Thank you for this attention to detail.
Scott Cooper - Happy Customer